Toyoko INN Marseille Saint Charles
Co mówią goście
Location was good although lot of "shady" people around. Room was clean but no wardrobe and in toilet no toilet brush. B/fast was ok if you stay 1-2 days but then become boring as they ALWAYS give the same. Would be nice if they include little bit of salads, eggs...not just salami and cheese. Coffee is horrible. Stuff was friendly and helpful. Also garage was safe.
Natasha
lipiec 2024
I had a great stay at this Japanese-style hotel in Marseille. The room and beds were very clean, and the bathroom was also well-maintained. The overall ambiance made me feel like I was in Japan, which was a unique and pleasant experience. Our room had a fantastic view of Notre-Dame de la Garde and Porte d'Aix, which made our stay even more special. Having breakfast included was a great plus, and the hotel's location was excellent—within walking distance of both the train station and the city center. Additionally, the staff were very accommodating, allowing us to store our luggage for a long time before check-in.
Hakan
marzec 2025
Good location, within a relatively short walk to Aix-Marseille University, Saint Charles station and the old port. The size of the single small room was comfortable for me, it was neat and functional. The air conditioner was definitely helpful in the hot weather. Very nice automatic bidet in the room and downstairs toilets, which is rare to have at all in budget hotels/inns. Not perfect, but decent sound isolation. Nice to have breakfast without paying extra.
Mykhailo
lipiec 2024
My stay at the hotel was excellent in every aspect. The room was very quiet, allowing for complete rest. The mattress was especially comfortable, providing a high-quality sleep. Additionally, there was always hot water available for showers, which greatly added to the overall comfort and experience. It was truly a positive and enjoyable stay.
Nir
kwiecień 2025
Dear I. Lee, Thank you for your message and for taking the time to review my case. However, I would like to insist on the seriousness of the situation. I had booked this apartment in good faith, but when I arrived at the location, the experience was absolutely unacceptable: • There were already people inside the apartment when I arrived. • I tried to contact the host immediately, but I received no answer for over 30 minutes. • When she finally replied, she was disrespectful and unhelpful. • She sent me some codes to enter the building, but none of them worked. • I was left waiting outside, with no access, no assistance, and no clear communication. I have screenshots and full proof of my attempts to contact the host, as well as the messages she sent. This has caused me real stress, time lost, and unnecessary trouble. This is not just a bad experience — it is a clear failure to deliver the service I paid for. I ask that Booking.com take responsibility and proceed with a full refund as soon as possible. Please let me know if you need me to forward all the evidence I have. Thank you for your time and understanding. Best regards, Abderrahim Benmaafa
Abderahime
kwiecień 2025
Checkin, staff welcoming were 5 stars. All were so friendly. Location was amazing, just next to the train station which was ideal for us. We didnt get to enjoy it as much as we would have, due to delays of plane and long queues at the taxi.
Kristine
czerwiec 2024
The hotel is conveniently located within walking distance from the city Gare, and if you're in the mood, you can also walk from there to some touristic spots like the Vieux Port, Le Panier, etc. The hotel itself is great, good cost-benefit, the room is small but comfortable, and we had a pleasant stay.
Ana
listopad 2024
I stayed for one night, and have a very good impression. The hotel is clean, has per my view quite a pleasant interior. Elevators work fine, on the first floor need to touch the card reader with the room key card to call an elevator. My room was nice, clean, well ventilated. Bathroom equipment worked fine. I found no traveller kit (small toothbrush, soap, toothpaste etc) take care to have some with you, as i usually do. Neither my room had a wardrobe, only a hanger on the wall, may be that depends on the room. Anyway not a problem from my perspective. Never saw before the bathroom made of plactic, but it proved to make no issue at all, i got used in a moment. Specially, i need to say that the staff is professional and very friendly. All my requests were treated with attention, I got all the explanations needed, so the personnel is a remarkable point. Breakfast includes toasts with ham, cheese, mermelade, coffee and juices. For dinner and so on there are quite a lot of cafes/restaurants and on the reception they have a list of such, besides i found (on the other side of the train station, named Ashourya, on Bd National, 3) a great Syrian restaurant, delicios splendid meal for only 31 euros. Hereby i may say, that if i'm to visit the city once more i inclined to choose the Hotel again.
Максим
październik 2024
Following a train cancellation we needed a hotel close to the station at short notice. It's about a 10 minute walk from St Charles and at a very good price.
John
sierpień 2024
The room was very nice, quite spacious. I had a view of the Basilica of Notre Dame of la Garde from my window. There was a bidet in the bathroom which was useful. The room was quite clean, the hotel was quite nice. AC worked fine. The location of the hotel was not far away from the main train station which was quite useful when I arrived.
Sasha
wrzesień 2024
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